CONNECT IN Corp. (주식회사 커넥트인) — Tradex Terms of Service

1. Purpose
2. Definitions
3. Posting and Amendment of the Terms
4. Formation of the Service Agreement
5. Management and Change of Account Information
6. Protection of Personal Information
7. Obligations of the Company
8. Obligations of the Customer
9. Scope of and Restrictions on Use of the Service
10. Provision and Suspension of the Service
11. Paid Services
12. Refund Policy
13. Termination and Restriction of Use
14. Ownership of Customer Data
15. Intellectual Property in AI Output
16. The Company's Right to Use Data
17. AI Model Training and the Customer's Choice
18. Disclaimer
19. Limitation of Liability
20. Customer's Duty to Defend and Indemnify
21. Governing Law and Jurisdiction

These Terms of Service (the "Terms") set out the rights, obligations and responsibilities of CONNECT IN Corp. (the "Company") and the Customer, and other necessary matters, in connection with the use of the financial-trading AI agent service 'Tradex' and all related services provided by the Company (the "Service").

The terms used in these Terms are defined as follows.

1. "Service" means the AI-based trading SaaS 'Tradex' provided by the Company and all ancillary online platform services (all services available regardless of the type of device on which they are implemented, such as PC or mobile).
2. "Customer" means a corporation, organization or individual that has entered into a service agreement with the Company and uses the Service provided by the Company. The Customer is the holder of all rights and obligations under these Terms.
3. "Account" means the combination of letters or numbers selected by the Customer and assigned by the Company for the identification of the Customer and the use of the Service.
4. "Customer Data" means all text, files, images and other electronic data that the Customer inputs, uploads, creates or stores in the Service in the course of using it.
5. "AI Output" means all results generated by the artificial-intelligence functions of the Service on the basis of Customer Data and other inputs.
6. "Content" collectively means all information, including Customer Data and AI Output, that the Customer or an end user posts on or generates through the Service.
7. "Paid Services" means the various online digital content and related services provided by the Company for a fee, including subscription-based Plans.

1. The Company posts the contents of these Terms on the initial screen of the Service or a linked screen so that the Customer can easily find them.
2. The Company may amend these Terms to the extent that the amendment does not violate applicable laws, including the Act on the Regulation of Terms and Conditions and the Act on Promotion of Information and Communications Network Utilization and Information Protection, etc.
3. When the Company amends these Terms, it will specify the effective date and the reasons for the amendment and post the amended Terms together with the current Terms in the manner set out in paragraph 1, from at least 7 days before the effective date until the day before the effective date. Where an amendment is unfavorable to the Customer, the Company will give at least 30 days' prior notice.
4. If the Company, when posting or notifying the amended Terms under the preceding paragraph, clearly states that the Customer will be deemed to have expressed consent unless the Customer expresses an intention within a specified period, and the Customer does not expressly refuse, the Customer is deemed to have agreed to the amended Terms.
5. If the Customer does not agree to the application of the amended Terms, the Company cannot apply the amended Terms to that Customer, and in that case the Customer may terminate the service agreement.

1. The service agreement is formed when a person who wishes to use the Service (an "Applicant") agrees to these Terms, applies for membership, and the Company accepts the application. Where the Applicant is a corporation or organization, the person applying must have due authority to represent that organization.
2. The Applicant must provide the Company with its real name and accurate information. An Applicant who violates this is not entitled to legal protection and may be restricted from using the Service.
3. The Company may refuse to accept, or may subsequently terminate, an application in any of the following cases:
   1. ① where the Applicant has previously lost Customer status under these Terms;
   2. ② where the Applicant uses a false name or another person's name;
   3. ③ where the Applicant provides false information or fails to provide information that the Company deems necessary;
   4. ④ where provision of the Service is technically impossible for the Company;
   5. ⑤ where other application requirements set by the Company are not met, or acceptance is difficult for reasons attributable to the Applicant.

1. The Customer is responsible for managing its Account (ID) and password and must not allow a third party to use them.
2. If the Customer becomes aware that its Account has been stolen or is being used by a third party, the Customer must immediately notify the Company and follow the Company's instructions.
3. If any information provided at the time of application changes, the Customer must promptly update it online or notify the Company of the change. The Company is not liable for any disadvantage arising from the Customer's failure to do so.
4. When connecting an exchange API, the Customer must register a key with 'read-only' permissions. The Company is not liable for any loss of assets arising from the Customer enabling 'withdrawal' or 'trading' permissions. In addition, the Company is exempt from liability for damage caused by force majeure beyond its control, such as hacking or failure of communication lines, unless caused by the Company's willful misconduct or gross negligence.

The Company endeavors to protect the personal information of Customers and end users in accordance with applicable laws, including the Personal Information Protection Act. The protection and use of personal information are governed by applicable laws and the Privacy Policy separately published by the Company.

1. The Company will not engage in any act prohibited by applicable laws or these Terms or contrary to public morals, and will use its best efforts to provide the Service continuously and stably.
2. The Company maintains a security system to protect personal information so that the Customer can use the Service safely, and publishes and complies with its Privacy Policy. However, in the event of force majeure such as hacking, the Company is not liable unless it acted with willful misconduct or gross negligence.
3. Where the Company considers that an opinion or complaint raised by the Customer in connection with use of the Service is justified, it will address it and communicate the result to the Customer through the notice board, email or other means.
4. In the event of a material failure in the provision of the Service, the Company will endeavor to restore it promptly and take measures to minimize harm to the Customer.

1. The Customer must not engage in any of the following:
   1. ① registering false information upon application or change;
   2. ② misappropriating another person's information;
   3. ③ altering information posted by the Company;
   4. ④ infringing the intellectual property rights, including copyrights, of the Company or any third party by unauthorized reverse engineering, reproduction, distribution or similar means;
   5. ⑤ damaging the reputation of, or interfering with the business of, the Company or any third party;
   6. ⑥ publishing or posting on the Service obscene or violent messages, images, audio or other information contrary to public morals;
   7. ⑦ using the Service for commercial purposes without the Company's consent;
   8. ⑧ causing excessive load with the intent of disrupting the stable operation of the Service, or distributing malicious code, computer viruses or the like;
   9. ⑨ accessing the Service or collecting data in an abnormal manner using automated means (bots, scripts, etc.);
   10. ⑩ using the Account of another Customer or end user without authorization;
   11. ⑪ sharing its Account (ID) and password with a third party, or allowing multiple persons to jointly use a single Account.
2. The Customer must comply with applicable laws, these Terms, the usage guide, notices published in connection with the Service and matters notified by the Company, and must not otherwise interfere with the Company's business.
3. Where the Customer is a corporation or organization, it is responsible for managing and supervising all end users under its control so that they comply with all provisions of these Terms, including the obligations in this Article. A violation of these Terms by an end user is deemed a violation by the Customer.

1. The Customer's Account may be used only by the designated end user and may not be transferred, lent or shared with a third party.
2. Where the Customer is a corporation or organization, the number of end users permitted to use the Service is as set out in the Paid Service Plan (the "Plan") to which the Customer subscribes.
3. The Customer may not allow more end users than permitted under its Plan to use the Service. If additional users are needed, the Customer must upgrade to a higher Plan or purchase separate user licenses.

1. In principle, the Service is provided 24 hours a day, year-round.
2. The Company may temporarily suspend provision of the Service for maintenance, inspection, replacement or failure of information and communications facilities such as computers, interruption of communications, or other substantial operational reasons. In such cases the Company will notify the Customer in advance through in-Service notices or other means; where prior notice is not possible for unavoidable reasons, the Company may notify afterwards.
3. The Company may carry out regular maintenance where necessary for provision of the Service, and the maintenance schedule follows the notice posted on the Service screen.
4. If the Company becomes unable to provide the Service due to a change of business line, abandonment of the business, a merger between companies or similar reasons, the Company will notify the Customer at least 90 days in advance and refund the portion of any amount already paid by the Customer that corresponds to the period during which the Customer cannot use the Service. The specific refund amount is calculated in accordance with Article 12, paragraph 3.

1. The Service is provided as subscription-based paid Plans, and the Customer must pay the service fees in accordance with the pricing policy set by the Company.
2. Fees are, in principle, paid in advance on a monthly or annual basis. When the Customer subscribes, fees are automatically charged to the registered payment method according to the stated billing cycle. (Additional payment may be required if usage limits are exceeded.)
3. Unless the Customer expresses an intention to cancel before the end of the Subscription period, the Customer agrees that the Subscription renews automatically on the same terms.
4. The Company may change its fees where there are reasonable grounds, such as changes in economic conditions or increases in the cost of the Service. The Company will notify the Customer at least 30 days before any fee change, and the changed fees apply from the next renewal cycle.
5. Payment, billing, refunds and the issuance of receipts for Paid Services are handled by Paddle (Paddle.com Market Limited, United Kingdom / Paddle.com Inc., United States), the Company's Merchant of Record. When the Customer purchases a Paid Service, the Paddle Checkout Buyer Terms (https://www.paddle.com/legal/checkout-buyer-terms) apply in addition to these Terms. Fees are displayed in U.S. dollars (USD) and exclude taxes such as VAT, which may be charged at checkout depending on the Customer's country of residence.

1. Fees paid by the Customer for Paid Services are refunded only on the grounds set out in each item of paragraph 2 of this Article. However, where mandatory law, including the Act on the Consumer Protection in Electronic Commerce, etc., requires a refund, that law prevails regardless of the provisions of these Terms.
2. A refund is available in the following cases:
   1. ① where, for reasons attributable to the Company, the Service is interrupted for 72 consecutive hours or more, or cumulative downtime in a month exceeds 72 hours;
   2. ② where an overpayment occurs, such as the Customer paying a fee twice (in which case only the overpaid portion is refundable, and the portion properly paid is not);
   3. ③ where other applicable laws (including the Act on the Consumer Protection in Electronic Commerce, etc.) require a refund;
   4. ④ [Right of withdrawal] where the Customer requests a refund within 14 days of the payment date for a Paid Service (including renewal payments), in which case a full refund is provided regardless of usage. This is broader than the withdrawal period (7 days) guaranteed by Article 17(1) of the Act on the Consumer Protection in Electronic Commerce, etc.
3. The refund amount under items 1 through 3 of Paragraph 2 of this Article is calculated on the basis of the undiscounted list price, less the amount corresponding to the period during which the Customer has already used the Service, calculated on a daily pro-rata basis. Refunds under item 4 of Paragraph 2 (withdrawal within 14 days) are, however, refunded in full without any deduction. Refunds are issued through Paddle, the Merchant of Record, to the original payment method used for the purchase, and any tax charged at the time of payment is refunded proportionally together with the refund.
4. Plan changes (upgrades and downgrades) as such are not subject to refunds under this Article. However, the prorated difference charged upon an upgrade constitutes a "Paid Service payment" under item 4 of Paragraph 2, and a full refund of that payment may be requested without deduction within 14 days of its payment date. An upgrade takes effect immediately, and only the difference after deducting the unused period of the previous Plan is charged (proration). A downgrade takes effect from the next billing date, and the previous Plan remains in effect until then; the fee for the changed Plan is charged from the next billing date without any separate refund or credit. Details are governed by the Refund Policy.
5. Credits, coupons and similar items provided free of charge are not refundable.

1. Termination by the Customer: the Customer may request termination of the service agreement at any time through the settings menu in the Service or through customer support channels. Upon such request, the agreement ends on the expiry date of the current Subscription period, and no fee is charged for the next billing cycle. Refunds for a Subscription period already paid are governed by Article 12 (Refund Policy).
2. Restriction and termination by the Company: where the Customer falls under any of the following, the Company may, after prior notice, temporarily restrict use of the Service or terminate the service agreement. However, where prior notice is impracticable because the conduct has an immediate impact on the stable operation of the Service — such as a violation of Article 8, paragraph 1, item 8 (causing excessive load or distributing malicious code with the intent of disrupting stable operation) or item 9 (abnormal access or data collection using automated means) — the Company may immediately restrict use without prior notice and will notify the Customer of the reasons without delay after taking the measure.
   1. ① where the Customer engages in conduct prohibited under Article 8 (Obligations of the Customer);
   2. ② where the Customer is in arrears on Paid Service fees two or more consecutive times;
   3. ③ where the Customer otherwise materially breaches these Terms such that the purpose of the agreement can no longer be achieved.
3. Where the Company terminates the agreement under paragraph 2 of this Article, the Customer's data is handled in accordance with the Company's Privacy Policy, and the Company may not be obliged to provide an opportunity to back up data.
4. The Customer may object to a restriction or termination by the Company under paragraph 2. A Customer wishing to object must do so through the channel designated by the Company (customer support) within 14 days of being notified of the restriction or termination.

As between the Customer and the Company, the Customer retains ownership of and all intellectual property rights in all 'Customer Data' that the Customer and its end users input, upload, create or store in the Service. The Company acquires no rights in Customer Data except as expressly permitted in these Terms. However, the Company may de-identify (anonymize) Customer Data and use it as statistical material for purposes such as enhancing the Service, statistical analysis and marketing, and the Customer grants the Company a comprehensive right of use for that purpose.

1. The Customer holds the copyright and other intellectual property rights in 'AI Output' generated using the AI functions of the Service, to the extent that the Customer holds rights in the Customer Data on which the output is based. The Company does not claim ownership or intellectual property rights in AI Output.
2. Notwithstanding paragraph 1, the Company does not warrant the originality, completeness, accuracy or legality of AI Output, or that it does not infringe the rights of third parties. The Customer is solely responsible for the use of AI Output and all consequences arising from it.
3. When using AI Output, the Customer must comply with applicable copyright and other laws and must not use it in a manner that infringes the rights of third parties. Claims brought against the Company by third parties arising from misuse of AI Output are handled in accordance with Article 20 (Customer's Duty to Defend and Indemnify).

The Customer grants the Company a non-exclusive, transferable, sublicensable, royalty-free, worldwide license to use, host, store, reproduce, modify, transmit, publicly display and distribute Customer Data, and to create derivative works from it (for example, analysis for Service improvement or thumbnail generation), for the following limited purposes:

1. providing, operating, maintaining, protecting and improving the Service;
2. providing customer support;
3. preventing, detecting and resolving security threats, fraud and technical issues;
4. exercising the Company's rights under these Terms.

This license is used solely for the purposes stated above, and the Company does not use Customer Data for advertising or similar commercial purposes.

1. AI model training: for the purpose of improving the performance and accuracy of the AI functions and models of the Service, the Company may use Customer Data and AI Output that have been de-identified and anonymized so that individuals cannot be identified for AI model training.
2. The Customer's choice: notwithstanding paragraph 1, every Customer has the right to opt out, at any time through the administrator settings page in the Service, of having its Customer Data used for AI model training. In that case, data generated after the opt-out is excluded from training.
3. Third-party model providers: the Company may use models of third parties (for example, OpenAI or Google) to provide AI functions. In such cases the Company takes contractual and technical measures to prevent those third-party model providers from using Customer Data to train their own models.
4. Upon withdrawal, Customer Data is deleted immediately; however, data that has already been de-identified and used for training in accordance with Articles 14 and 17 may remain as part of the model.

The Company is exempt from responsibility for providing the Service where it cannot do so due to natural disasters or comparable force majeure.

1. The Company is not liable for failures in use of the Service caused by reasons attributable to the Customer or an end user.
2. The Company does not warrant the reliability or accuracy of information, materials or facts posted by the Customer in connection with the Service, and is not liable for damage arising therefrom.
3. To the maximum extent permitted by law, the Service is provided 'as is' and 'as available'. The Company makes no warranties of any kind, express or implied, including implied warranties of merchantability, fitness for a particular purpose and non-infringement.
4. The Company does not warrant the accuracy, completeness, reliability or fitness for a particular purpose of AI Output. The Customer bears all risk associated with the use of AI Output.
5. The Company is not a financial investment business entity under the Financial Investment Services and Capital Markets Act or other applicable laws. AI analysis results and coaching content within the Service are reference materials intended to assist the Customer's investment decisions and under no circumstances constitute a recommendation of particular securities or a solicitation to invest. All investment decisions and the responsibility for them rest with the Customer, and past performance data or analytical figures presented by the Service do not guarantee future returns.
6. The Company is not liable for damage caused by technical problems beyond its control, such as failures of external exchange systems, API connection delays or order execution errors.

1. Where the Customer suffers damage due to the Company's willful misconduct or gross negligence, the Company is liable to compensate for that damage in accordance with the law.
2. Except in the case of paragraph 1, the Company's total liability arising in connection with this agreement, regardless of the cause (breach of contract, tort or otherwise), shall not exceed the total service fees paid by the Customer to the Company during the 12 months immediately preceding the date on which the damage occurred.
3. In no event is the Company liable for indirect, special, incidental, consequential or punitive damages, such as loss of profits, loss of data or loss of goodwill.

1. Where a lawsuit, claim, objection or administrative action (collectively, a "Claim") is brought by a third party against the Company, its officers, employees, agents or affiliates because the Customer breached these Terms, improperly misused the Service or AI Output, or infringed third-party rights such as intellectual property rights, trade secrets or personal information through prompt inputs or otherwise, the Customer shall actively defend and fully indemnify the Company at its own cost and responsibility.
2. Under the preceding paragraph, the Customer shall fully reimburse and pay on behalf of the Company all reasonable attorneys' fees, litigation costs, legal damages, fines and settlement amounts that the Company incurs or bears in defending the Claim.
3. However, the indemnification and defense obligations in this Article do not apply where the Claim arises from the Company's willful misconduct or gross negligence, or from the Company's breach of its obligations under these Terms or applicable laws.
4. Where the Company becomes aware of a Claim under paragraph 1, it will notify the Customer within a reasonable period, and the Customer may not unilaterally enter into a settlement affecting the Company without the Company's prior written consent. The Company may, at its own cost and discretion, appoint separate counsel to participate in the defense.

1. Disputes between the Company and the Customer are governed by the laws of the Republic of Korea.
2. In principle, lawsuits relating to this agreement shall be filed with the court having jurisdiction under the Civil Procedure Act; however, the Company and the Customer may agree to designate the Seoul Central District Court as the court of exclusive jurisdiction in the first instance.